Not all home sellers gather feedback from prospective buyers after a home showing. Getting buyer feedback is an important part in home selling, as it helps sellers identify areas of improvement.
Here are several important questions to ask a home buyer after a showing:
What do you think of the home?
Perhaps the most important question is the most obvious one: “What do you think?” Some buyers will give their honest opinion, but some shy away by throwing in a few compliments, just to be nice. Statements like “It’s a beautiful home” don’t really offer much help, so be prepared with follow-up questions such as “What exactly did you like about it?” or “What improvements does it need?”
No matter what type of responses you get, remember to avoid replying defensively. Simply thank the buyer for their feedback and taking time to tour your home.
What do you like about the home?
Your home could have some desirable qualities that you might have overlooked. If a buyer mentions something about your home, ask them why they consider it an attractive feature.
For example, when a potential buyer tells you they love your living room, finding out exactly why they like it – whether it’s because of the stylish window treatments or the easy access to the patio – will help you identify aspects which you can mention to other prospective buyers.
How does it compare with other properties you’ve seen?
Asking this question gives buyers an opportunity to talk to you about the type of home they’re looking for, and how your home measures up. You may be able to get information on other homes currently available in the market as well.
For example, you may learn that your home seems more spacious compared to other homes with the same square footage, or that it gets more sunlight than other properties in the same neighborhood – things you can highlight for other prospective buyers in the next showing.
What do you think of the price?
In case a prospective buyer tells you that your home is priced too high, ask them how its price stacks up to comparable homes to help you get more insight into their statement.
If a number of buyers tell you your home is priced too high, that’s an indication that you need to consider adjusting it.
How do you imagine yourself living in this home?
A buyer who offers ideas about furniture placements or how they’ll use a particular room is likely someone who’s already interested in making an offer. When this happens, you can offer some suggestions of your own to help them out, or tell them about other ways you’ve arranged furniture over the years.
For example, if the buyer thinks your home’s office space doesn’t quite match their needs, point out another area that could accommodate a home office setup that might not be that obvious.
For more helpful tips, be sure to check out our Home Selling Guide. Work with Cindy Pagnotta and her team today to ensure a smooth, stress-free transaction. Get in touch with Pagnotta Homes by calling 908.436.7947 or sending an email to info(at)pagnottahomes(dotted)com.